Starbright Creations custom patches
Starbright Creations custom patches

FAQ

If you want to order embroidered patches or embroidered goods, you can e-mail or fax your artwork. We will either e-mail or call you with a quote. We need to know the quantity needed, size of patch, or what embroidered goods you might want. We will send a sample scan for approval after you place an order.

Smaller orders will be shipped usually within one week. Larger orders may take three to four weeks.  Rush is usually available for 30% more than the three- to four- week price.

Artwork can be sent in most any format including .jpg, .bmp, .eps, or Corel Draw.

Digitizing for embroidery is necessary to be able to stitch your design. Digitizing is a one-time process and expense. You then will be able to use your logo as many times as you ever would need. The digitizing fee is based on the number of stitches in the design. Digitizing is free on orders over 50 pieces. The cost of digitizing is the only fee, there are no other setup fees. We can give you a quote, if you would like to know the cost before ordering.

You do not have to order online. You can call 816-637-3707 to place your order.

Most garments are pre-shrunk. However, cotton, denim, and twill might shrink a little. Wash these items as well as any embroidered item inside out and do not dry them at high temperatures.

Stock designs are a collection of different embroidered designs. They are already digitized. Go to www.dakotacollectibles.com and type in the search box the category of design you need. After the search is complete, you will see all the designs available in your specific category. There is no charge for the use of these designs.

We currently accept Master Card, Visa, Discover, and American Express and PayPal. All orders must be prepaid.

We provide 100% customer satisfaction. We want you to be happy with our finished product and will work with you to make sure that you are satisfied.  However, you are responsible for the order after you have approved the scan of the patch or embroidery.

If you order 10 denim shirts, 30 polos and 20 sweatshirts and they all have the same logo, your piece count is 60 items. If they each have different logos or they have different color combinations, the piece count would be 10, 30, and 20 respectively. Any garment ordered later that received a piece discount will be charged the one-piece rate.  Hats are not counted in the combination rates.

Rush Service is available at 30% more than the normal charge.

We do not provide a printed catalog. All of our work is custom.

XXL is $2.00 Extra, 3XL is $4.00 extra, 4XL is $5.00 extra and 5XLL is $7.00 extra and 6XL is $10 extra..

Your logo may include up to nine different colors of thread. You will be charged .15 per extra color per garment for additional colors.  Metallic, Glow-in-the-Dark and 3D embroidery are 20% extra.

We have two kinds of iron on for patches. We have the kind that is iron on with an iron and the kind that is applied with a heat seal machine. There is a 15% additional charge per patch.

 

1.  We can apply the heat seal before we merrow the patch.   If you want the heat seal applied               directly to the patch before merrowing, the merrowing and any embroidery  will no longer have       heat seal under the merrowing and there will be no heat seal under any embroidery stitching.

 

2.  We can laser cut the heat seal the exact size and shape of your patch and you can apply it to           the blank patches after you are finished with the embroidery.   With the second method, the             merrowing and the entire back of the patch is 100% covered.  Iron on the heat seal with an iron       and then remove the release paper when applying to the garment.

 

HEAT SEAL INSTRUCTIONS:

1.  Heat seal to polyester/cotton fabrics only.  Using a heat seal machine is the best process to           attach the patch.  Using a heat seal machine heat the machine to 350 degrees for 15 seconds       with medium pressure.

Add $4.00 for a name on the same side of the logo; $6.00 on the opposite side or back; $8.50 by itself.

Starbright Creations


208 South Marietta Street
Excelsior Springs, MO  64024

 

PHONE & FAX: 816-637-3707

E-mail: info@starbrightcreations.com

 

www.starbrightcreations.com

Starbright Creations 

Address: 208 South Marietta Street

Excelsior Springs, MO  64024
Phone & Fax: 816-637-3707
E-mail:

info@starbrightcreations.com

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